Service Contract & Policies
Please read carefully before booking.
1. Agreement
By booking or subscribing with La Noir Voiture ("the Company"), you ("the Client") agree to this Service Contract. Using our services means you accept these terms.
2. Membership
Memberships are billed monthly: Noir $57/month, Executive $357/month (2 days of service), Prestige $557/month (4 days of service) and Exclusive VIP $1,157/month (unlimited rides). Membership renews automatically and may be cancelled anytime before the next billing date. Fees already paid are non-refundable.
3. Hourly, Daily & Weekly Rates
Hourly bookings have a one-hour minimum. Daily bookings include up to 10 hours; extra time is billed at the hourly rate. Weekly bookings cover seven consecutive days. Tolls, parking, airport fees and gratuity are not included unless stated.
4. Rate Changes
The Company may raise or adjust rates and membership fees at any time due to fuel, insurance, demand, or operating costs. Members will be notified at least 30 days before a change takes effect. Confirmed bookings keep the rate shown at checkout.
5. Promotional Codes
Promo codes are private, non-transferable, have no cash value, and cannot be combined. The Company may change or end any code at any time and may cancel bookings made with misused codes.
6. Cancellations & No-Shows
Cancel at least 24 hours ahead for a full refund. Cancellations within 24 hours are charged 50%. No-shows are charged in full. Waiting beyond 15 minutes is billed at the hourly rate.
7. Conduct & Damages
Clients are responsible for damage, excessive cleaning, or illegal activity in the vehicle. Smoking is prohibited. The chauffeur may end a ride for unsafe behavior without refund.
8. Payments
Payments are processed securely by Stripe and PayPal. The Company does not store full card details.
9. Liability
The Company is not liable for delays caused by traffic, weather, or events beyond its control. Liability is limited to the amount paid for the affected booking.
10. Changes to This Contract
These terms may be updated. Continued use after changes means acceptance. Last updated November 2026.